Conditions of Contract
1.2. The Contractor shall not be liable for the shrinkage of carpets as a result of poor fitting.
1.3. The Contractor shall not be liable for carpets expanding or ripples forming during and/or after the cleaning when this is as a result of factors such as fibre content, wear and tear, weak backing and/or poor fitting.
Access to Property
Breakage/Damage and Rectification
Cancellation and Changes
Obligations of the Client
Confidentiality and Data Processing
Governing Law and Disputes
1st Class Cleaning Services Limited. (referred to as “Contractor” in the above Conditions of Contract, and “we”, “us” and “our” below) is committed to protecting the privacy of all the individuals we deal with and will treat your information confidentially in accordance with this Privacy Notice. Please read this Privacy Notice carefully.
What personal information we collect and why:
The personal information we collect from you includes your name and contact details. It will also include information about the transactions you undertake with us, and the details of the payment card(s) you use to pay us. We collect this information when you contact us, and when we provide you with our services. The personal information we collect is used to administer our records and to provide you with our services.
Please note that we enter the personal information you give to us onto a database maintained in Guernsey (the “1st Class Cleaning” database). This enables us to keep an electronic record of your details, to have ready access to your information, to efficiently provide you with our services and to comply with any statutory, regulatory or reporting obligations to which we are subject. The personal information we enter into the 1st Class Cleaning database is also used for direct marketing purposes (this is explained below), and to enable the Contractor to generate anonymous statistics about the use of our services and to comply with any statutory, regulatory or reporting obligations to which it is subject.
In accordance with your marketing preferences, we may use your personal information to contact you by post, phone or e-mail with information about our services. If you would like to change your marketing preferences (for example, to stop receiving information about our services), you can contact us at any time at firstname.lastname@example.org
Who may access your personal information?
We may disclose the personal information we collect from you:
We may also disclose your personal information where we believe it is required by law or regulation, where necessary to exercise, establish or defend legal rights, or where disclosure is necessary to protect your vital interests or those of another person.
Please note that some of the recipients of your personal information referred to above are situated in countries located outside of the European Economic Area (“EEA”). Countries outside of the EEA may not have laws that offer the same standards of data protection as those inside the EEA, although your personal information will at all times be treated in accordance with this Privacy Notice.
You have the right to access, correct and update the personal information we hold about you. You can exercise any of these rights by contacting us using the details provided at the outset of the Privacy Notice.
1st Class Cleaning Services Limited reserves the right to make any changes to any part of these Terms and Conditions without giving any prior notice.
By ordering 1st Class Cleaning Services Limited service by telephone, text message, e-mail, fax, WhatsApp or 1st Class Cleaning Services Limited website the Client agrees to be bound by 1st Class Cleaning Limited terms and conditions.